 PRIVACY
POLICY
Eagleye Restoration & Construction Ltd., has created
this privacy statement in order to demonstrate our firm
commitment to the privacy of your information. This
statement details our current information gathering
and sharing practices for the Eagleye Restoration &
Construction Ltd., range of services and http://www.eagleye.ca
(the "Website").
Information collection and use
Eagleye Restoration & Construction Ltd., is the
sole owner of the information collected on the Website
and through our services.
Eagleye Restoration & Construction Ltd., collects
information from our users in several places and these
methods are described below. We will not sell, share,
or rent this information to any other parties except
as disclosed in this statement.
Website information
IP addresses
Eagleye Restoration & Construction Ltd., will, on
occasion, collect visitors' IP addresses to help diagnose
problems with servers, to administer the Website, to
analyse page trends, track the internal movement of
web visitors, monitor referrals, and gather broad demographic
information for aggregate use. IP addresses are not
linked to personally identifiable information. IP addresses
will not be used for any purposes other than these.
Eagleye Restoration & Construction Ltd., will not
track users' movements or browsing habits beyond the
confines of the eagleye.ca domain.
Information collected from forms
The Website (http://www.eagleye.ca) uses forms for visitors
to request information, products, and services. Depending
on the service, product, or information that visitors
request, visitors contact information such as e-mail
addresses or telephone numbers may be collected. Visitors'
contact information is also used to get in touch with
them when necessary. Visitors' may opt out of receiving
newsletters. Financial information that is collected
is used to bill the user for products and services.
Cookies
The Website creates a cookie on a user's first visit
to the site. This is used to simplify the welcome process
by limiting the information available to first-time
users. This 'first visit' cookie stores no information
about the user besides the fact that they have visited
the site once before. The Website does not use any other
permanent cookies. Session (temporary) cookies may be
used from time to time to enhance navigation within
the Website. These cookies are destroyed when the user
closes their web browser.
Our contacts with Eagleye Restoration & Construction
Ltd., Customers
We communicate with our registered users by e-mail to
inform them of important service announcements. It is
a condition of using the Eagleye Restoration & Construction
Ltd., service that the user receives these important
communications. Lanes for Drains may on occasion inform
registered users about special offers, seasonal promotions,
new services, updates, billing information and any other
information we think may be of interest to our users
to provide a more complete service.
Newsletters
Users may subscribe to our newsletter (if available)
by providing contact information such as name and e-mail
address. Users who no longer wish to receive our newsletter
may opt-out of receiving these communications by clicking
on a link found at the bottom of each e-mail or by emailing
us directly informing us of the request.
Links to other sites
The Website may contain links to other sites. Eagleye
Restoration & Construction Ltd., is not responsible
for the privacy practices or the content of such Websites.
We encourage users to be aware when they leave our site
and to read the privacy statements of each and every
web site that collects personally identifiable information.
General privacy information
Email addresses
Eagleye Restoration & Construction Ltd., is committed
to the reduction and elimination of unsolicited commercial
e-mail and spam. As a company that legitimately uses
email addresses and as a responsible Internet citizen
we wish to reiterate the following assurance: under
no circumstances will any email address collected by
Eagleye Restoration & Construction Ltd., our website
or customer support department, be sold, rented or provided
to any other company.
Survey information
Eagleye Restoration & Construction Ltd., may, through
the Website, request demographic or survey information
from users (e.g. age, internet usage). Users may choose
whether or not they wish to complete these surveys and
any information obtained in this manner will not be
attributed to the user in any way, except where expressly
authorised by the user.
Third-party offers
Users may be able to elect to receive special offers
from third parties. Eagleye Restoration & Construction
Ltd., will not send any third party offers to users
who do not wish to receive them. All offers of this
kind will be managed by Eagleye Restoration & Construction
Ltd.,. At no time will Lanes for Drains ever make any
user information available to third parties.
Privacy of customer data
In order to process the purchases of services, certain
information is necessarily collected by Eagleye Restoration
& Construction Ltd. We retain records of our customers,
and these records may contain any or all of the following
information: names, addresses, phone numbers, e-mail
addresses, or other relative identifying information.
We do not sell or share this information with other
parties.
We collect credit card information only when required
for transactional purposes and we will not store credit
card information for longer than is required to process
the relevant transaction unless previously agreed with
the client.
If a customer places a request for customer service,
the information that may be collected is: e-mail address,
name, phone number, correspondence records, and technical
information. This information is voluntarily given by
the customer, and is used by Eagleye Restoration &
Construction Ltd., only for the purpose of assisting
the customer with their concerns. This information is
not used for any other purpose. Information collected
by our customer service department will not be sold,
shared or rented to other parties.
Security
Eagleye Restoration & Construction Ltd., will take all
reasonable steps to protect the security of your personal
information within the confines of the Website, and
honors users' choices for its intended use. We carefully
protect users' data from loss, misuse, unauthorized
access, alteration, or destruction. We carefully protect
users' data from disclosure, with exception only in
matters where designated by law or court order.
Notification of changes
If we ever change our privacy policy, we will post notification
of such changes on our Website, in order that our users'
are always aware of what information we collect, how
we use it, and under what circumstances, if any, we
disclose it. If at any point we decide to use personally
identifiable information in a manner different from
that stated at the time it was collected, we will notify
users' by way of an e-mail. Users' will have a choice
as to whether or not we use their information in this
different manner. We will use information in accordance
with the privacy policy under which the information
was collected.
It is our sincere intention to protect your personal
information in the same manner as we would want our
own personal information protected.
Contact information
If you have any questions or suggestions regarding our
privacy policy, please contact us at:
Eagleye Restoration & Construction Ltd.
595 Gorge Rd E.
Victoria, B.C. V8T 2W5
Telephone: 250-479-8050
Fax: 250-380-6396
www.eagleye.ca
E-mail: office@eagleye.ca
|
