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Testimonial #1

Eagleye Restoration & Construction is at present working on an extensive project for Village Park Condominiums located at 439 Cook St.

Doug Downs, president of the company, has been our contact person from the beginning of the project. He has always been available to us at meetings with the owners of the condominiums and at meetings with the Strata Council. His professionalism is apparent in the structuring of our project, the timelines he has always met, and the quality of the people who work with him.

He always has a full complement of people so that the work required is always accomplished quickly and efficiently. At the end of a working day, equipment is put in its proper place and debris is collected and carried away.

Given that a condominium board is not that well versed in the business of restoration, Mr Downs' professional advice has proven to be of enormous value. He had helped us in many ways, from decision making to finalizing various aspects of our restoration process.

He and his company have proven to be an excellent choice for Village Park Condominiums,

 

 

Roberta MacIntosh

President, Strata


Testimonial #2

 

Dear Brad Rotto and Doug Downs,

We are writing to express our gratitude and appreciation for the quality work that Eagleye has provided us.

When our home flooded with sewage this past January 2009, our cousin highly recommended we call Eagleye restoration. Immediately Wes Ough and his partners John & Colin arrived to make order out of the chaos. Wes, John and Colin were knowledgeable, courteous, and respectful when working in our home. They displayed a professionalism we have not experienced in previous dealings with other restoration companies. Eagleye Restoration made short work of the mess, allowing us to return to our daily activities with minimum disruption.


Derek Rathwell of Eagleye Drain Services was called in to assess the cause of our flood. Along with Colin who had previously worked with Wes, as well as Don, they worked to provide us with an emergency repair of our sewage pipe. They took care to protect our lawn and property while providing us with rapid service. When Derek, Colin & Don returned to complete the repair of the entire sewage system, they kindly spent time to explain the work they were providing to us. Derek Rathwell in particular went an extra 100 miles for us speaking with the City of Victoria about the repairs taking place on our property. Derek and his team made a stressful situation manageable for our family during and especially taxing time in our lives (my mother's cancer treatment).


Derek, Wes, Colin, John and Don's care and expertise was exemplarity and exceeded our expectations. We ell Wes of the restoration Division and Derek of the Drain & Sewer division, spoke with us honestly about the issues we were experiencing, We were treated fairly and with deference - qualities which are unfortunately, not shown by many contracting/restoration companies. These two Eagleye teams were respectful of our home and provided superior professional work. Thank you!


Sincerely,


Robbyn, Greg, Eileen & Mary Gordon
VICTORIA, B.C.


Testimonial #3

 

Dear Brad, Wes and staff at Eagleye,

Anne and I cannot thank you enough for your assistance in repairing and re-painting our home. You stepped into a very awkward situation and renewed our faith in quality workmanship by restoring our home to its former glory and we can't thank you enough for your consideration and professionalism.

Feel free to use us as a business reference in the future and please thank all of your staff on our behalf.

 

Sincerely,

Derek & Anne Delves


 Testimonial #4

 

(Letter sent to Better Business Bureau of Vancouver Island)

To Whom It May Concern:

I am writing to express my appreciation for the excellent service I have received over several years from one of your members, Eagleye Restoration Services.

Several years ago, that company installed a perimeter drain around my house under what seemed to me to be very 'trying' conditions, ie: constant heavy rainfall, and several 'surprises' from a very old house scenario. Both Doug Downs and Derek Rathwell made themselves available to answer my many questions and were always positive and cheerful, as were their onsite crew. When I had occasion to contact Derek again recently re some concerns, he returned my call immediately, took a fair bit of his time to describe a solution and had someone on site within 24 hours, even though they were busy with yet another rainy season.

I also found the office staff to be friendly and efficient.

I would recommend Eagleye without hesitation. 

 

Sincerely,

Judy Van Loon


 Testimonial #5

 

To Whom it May Concern,

 I am the president of a small strata (8 units) located at the corner of Simcoe and St. Lawrence Streets, in the James Bay neighbourhood of Victoria, BC.  We contacted Eagleye in the spring of 2011 to submit a bid to repair / replace several isolated sections of drain tile around the building. 

 I initially contacted Eagleye because I had seen them doing similar work in my neighbourhood, and once it was complete, you would have been hard pressed to tell that they had ever been there in the first place.  Although they were not the lowest estimate, I was impressed from the very beginning by their attention to detail and their willingness to answer questions.  After they were selected to do the work by the strata council (from three competitive bids), I was pleased with how the project progressed on schedule, the courtesy and professionalism of the crew, and in the face of several complications, their ability to complete the work within a reasonable amount of time and with little additional cost.  Once the work was completed, all of the owners directly impacted by the project we're very pleased with the work, especially the extra attention paid to the clean up and putting things back after everything was completed.  All of them approached me with their comments before I even had a chance to ask them, which says a lot.

 I would recommend Doug Downs and his team at Eagleye without reservation.  If you have further questions, feel free to contact me by phone or email (listed below).

 

Yours truly,

 Jay Leopkey
#105 - 156 St. Lawrence St.
Victoria, BC   V8V 1X8
(250) 381-7602

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595 Gorge Rd East, Victoria, BC V8T 2W5 Phone: (250) 479-8050 Fax: (250) 380-6396